Privacy Policy

1. Introduction

Quorum Advisors is committed to protecting the personal data of individuals who engage with our services, visit our website, or contact us. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have in relation to it.

We process personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards where relevant.

2. Data We Collect

We collect the following categories of personal data:

• Contact information: Name, email address, and telephone number provided when you submit an enquiry or contact us directly.
• Correspondence data: The content of messages or emails you send us when enquiring about services.
• Website usage data: IP address, browser type, pages visited, and visit duration, collected via analytics cookies where consented.
• Engagement data: Information shared during an advisory engagement, which is governed separately by the confidentiality agreement entered into at the outset of that engagement.

3. How We Use Your Data

We use personal data for the following purposes:

• Responding to your enquiry and communicating about a potential engagement
• Delivering advisory services you have engaged us to provide
• Fulfilling our legal and contractual obligations
• Analysing how our website is used in order to improve it (analytics cookies, where consented)
• Maintaining records as required by Malaysian law

We do not use your data for unsolicited marketing. We do not sell, rent, or share your personal data with third parties for their commercial purposes.

4. Legal Basis for Processing

We process personal data on the following legal bases:

• Consent: Where you have provided explicit consent (e.g., analytics cookies).
• Contract performance: Where processing is necessary to deliver services you have engaged us for.
• Legitimate interest: For responding to your enquiry and maintaining business records.
• Legal obligation: Where required under Malaysian law.

5. Data Retention

We retain personal data only as long as necessary:

• Enquiry data not resulting in an engagement: up to 12 months
• Engagement records: 7 years, as required by Malaysian tax and company law
• Website analytics data: as per the respective service provider's retention policy

6. Data Protection Measures

We implement appropriate technical and organisational measures to protect personal data, including:

• Encrypted transmission via HTTPS
• Access controls limiting data access to authorised personnel only
• Regular review of data handling procedures
• Incident response procedures for data breaches

7. Cookies

We use cookies on our website to understand how visitors interact with our content. Essential cookies are required for the website to function. Analytics and preference cookies are optional and require your consent. For full details, please see our Cookie Policy.

8. Third-Party Services

Where we use third-party services that may process personal data on our behalf (such as website analytics providers), we ensure appropriate data processing agreements are in place. We do not share personal data with parties outside Malaysia without ensuring adequate protections exist.

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

9. Your Rights

Under Malaysia's PDPA and applicable law, you have the right to:

• Access your personal data held by us
• Correct inaccurate or incomplete data
• Request deletion of data we are no longer entitled to retain
• Withdraw consent for processing based on consent
• Object to processing based on legitimate interest
• Lodge a complaint with the Department of Personal Data Protection Malaysia

To exercise your rights, contact us at [email protected]. We will respond within 21 days.

10. Children's Privacy

Our services are intended for business professionals and organisations. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have done so, we will delete it promptly.

11. Policy Updates

We may update this policy from time to time. If we make significant changes, we will update the "Last Updated" date at the top of this page. Continued use of our website following such changes constitutes acceptance of the revised policy.

12. Contact

For privacy-related enquiries: